FAQs

Meetings are usually held at our office in Putney. We make very nice tea or coffee and may even share our biscuits! Please see our contact page for directions to the office and travel/parking arrangements.

If preferred, we can also visit you at your home, place of work or anywhere that offers a private and peaceful space.
An initial meeting gives us the opportunity to get to know each other and ascertain whether our service will be of benefit to you.

If that’s the case, we’ll explain how we can help and what the precise costs will be. This meeting is at our expense and there is no commitment on your part to proceed any further.
We’ll arrange a further meeting, which is the start of the planning process. We’ll discuss your current circumstances as well as your short and long-term financial objectives. We’ll then go away and design a financial plan to help you get there.
A clear outline of how your objectives will be achieved including any analysis, opinions and recommendations on matters relating to investment, retirement, taxation and even insurance, if required. We will communicate our ideas to you in a clear and concise manner.

Your plan will also incorporate a cash flow forecast, which will show you precisely where you’ll stand financially in the years ahead. We’ll discuss your thoughts and the recommendations and – subject to your approval – start to implement them.
The basic cost of designing your financial plan and making specific recommendations is £1,495, but the exact amount will depend on the work you require us to undertake.

We will inform you of all initial and ongoing costs of the service before carrying out any work.

VAT doesn’t usually apply to our services but if they do, we’ll let you know in advance.
Of course. It helps to understand how other people find the service. Just let us know and with their permission, we’ll be happy to put you in touch.
Once your plan is up and running, we’ll meet with you at least once a year (or as often as your plan dictates) to check how things are going.

The impact of any changes to your life, objectives or markets since our last meeting will be assessed and where required, we’ll make the necessary adjustments to your plan.
Yes.

As you may know, there are two classes of financial adviser: Independent and Restricted.

We’re very much Independent so unlike a Restricted adviser, we can access products or services from the whole of market (subject to our research and due diligence).

Being an Independent intermediary is important to us. It means that we serve our clients’ best interests, not those of a bank, insurance company or fund manager.
There are many ways to invest but we typically use mainstream managed investment funds that invest in things like shares, property and fixed income (bonds).

We believe that certain styles of investments are more effective at capturing market returns over the long-term than others and we explore these ideas with clients during the planning process.

Arkenstone Wealth is an intermediary, so we will never hold client money. You will be directly invested in the products we recommend, some of which are protected under the terms of Financial Services Compensation Scheme – please see their website for more details (www.fscs.org.uk).

Investments carry risk. Their value can down as well as up and there are no guarantees that you will make a profit.
The Sense Network are an independent compliance firm who monitor our advice, services and processes to ensure we meet stringent regulatory standards laid down by the Financial Conduct Authority (FCA).
Yes. In fact, we prefer to liaise with your other professional advisers, particularly if your circumstances are complex. This makes your life easier and helps to ensure your team of trusted advisers have a good understanding of your overall financial  picture.
Our company director, Simon Ben-Nathan, has been a financial adviser to individuals and business owners since 2001 and has worked in financial services since 1998.

He holds the Diploma in Financial Planning and is authorised and regulated by the Financial Conduct Authority (FCA) to provide financial advice. You can find Simon Ben-Nathan (FRN: SPB01108) on the FCA register here: https://register.fca.org.uk/ShPo_HomePage

Call us today on 020 8371 0982

We have clients all over London including Putney, Fulham, Wimbledon, Richmond, Wandsworth, Southfields and Surrey.
Get in touch today to find out how we can help you.